Course Overview

It is suitable to all professionals who have the opportunity to manage a team or lead a project that has a few coworkers. The course will discuss the principles, techniques and tips of managing people to jointly deliver a common goal. When a person needs to lead a team, usually he/she also has to manage up and cross. Suggest consider these 3 classes, “Manage Up”, “Manage Cross”, and “Manage Down” together to have a comprehensive view for managing a team. The instructor will use real examples to explain strategies to build up a system to inspire, coach, motivate different team members to perform the best, reaches the result of 1+1 greater than 2.

What will I learn?

• Know ourselves - Introduce some methods to understand ourselves better
• Understand your team members – methods
• Commonly used leadership styles – matching the right style with team members
• System you need to build up whenever you step into a team
• Suggestions on communication
• Resolve conflicts
• Relationship between Manage Up, Cross and Down
• Real examples